Hard & Soft Solutions is a locally owned computer consulting and repair company serving in the Ottawa region and gatineau since 2009,
our goal has been to provide full service computer support to small businesses and consumers.
The company provides a wide array of computer repair to business and consumers.
In addition to computer repairs at their clean and professional service center at home, the company also provides on-site and in-home repairs,
server and network installation and maintenance, custom software development, custom web site development an IT consulting.
We have been privileged to keep in the market by over 10 years, first in Latin America country and now in Canada.
We are proud of our reputation for providing superior service to our customers.
That reputation is the result of our firm loyalty to our customers.
With a vast experience in technology We try to find a true solutions, to your problem .
we like to focused on result creating rework work for the team and for the clients.
Thank you for visiting our website and hope you’ll look to us for all your IT needs!
We work every day with technology, and everyday is a new experience new research, this is our main goal to help our customer create and developed new technology,
new applications or simple help understand the problem.
We also believe in a good Business Comunication, is the first step to create an enjoyable project keeping a profesionalism, respectfull
and creative enviroment.
Delivering value by helping you product and strategy.
Focusing in continues improvement ourselves in our work.
Never Stop to Study and learn
We love that we Do
The company’s vision is to provide a high quality services to our customers and become the leaders in the city of Ottawa with
our High-tech services, building a trusting relationship with our clients, Our commitment to quality means that we will help
you succeed in achieving your goal.
Our company purpose is to provide Computer Business Services first class response to private residential,
commercial and small business, improving and developing technology, giving to our clients the support they need when they need it.
We are committed to collecting, using and disclosing your personal information responsibly,
we also try to be as open and transparent about the way we handle your personal information.
Privacy of your personal information is very important to us.
The following outlined what hard and soft solution is doing to ensure the privacy of your information:
Only necessary information is collected about you.
We only share your information with your concert.
We never share your information with a third party.
What we Collect?.
We may collect the following information:
Full name of the client.
Address(Including postal code).
Contact telephone number.
We will collect, use and disclose information about you for the following purpose:
To enable us to contact you.
To establish and maintain comunication with you.
To process credit card payment.
To invoice for goods and services.
To collect unpaid account.
To identified and to ensure continuous high quality service.
To comply generally with the law.
To improve our services.
To send you promotional email about especial prices services.
Legitimate software and the operating system to install.
The Operating system and software must be genuine and property of the clients, Hard & Soft Solutions won’t install under any circumstance piracy software or operating system, as well as any trial version.
Hard & Soft Solutions could install software or operating system under the free software license (such as GNU, GPL).
Hard & Soft Solutions is authorized as Microsoft partner to sales any software or operating system developed by Microsoft (www.microsoft.com).
Hard & Soft Solutions is authorized as reseller by AVG Software to install, support and sale anti-virus and security software developed by AVG company (www.avg.com).
Links to other websites:
Our website may contain links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Important notice about email :
Please keep in mind that email sent over the public Internet is not secure. If you send an email directly to us from your own email account the contents will not be encrypted. Please, We strongly recommend that you do not send sensitive information (like a credit card number or Debit card number) to us via unencrypted email. Hard & Soft Solutions is not responsible for any transmission by you of any personal information over the public Internet.
Terms & Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
Hard & soft Solutions offer the following services for the moment:
Computer Repair & Maintenance.
Promotions and discounts zone.
Hard & Soft Solutions will make from time to time discount to the clients in their first two services or other kind of promotions.
Just show proof of service by sending the information.
If the client decide to cancel a computer repair o maintenance services before finish the service, the client should have to pay a fee for $20.00 CAD.
We accept for the moment Cash, personal certified cheque or from business cheque, and paypal.
Computer Repair, Maintenance and Networking services have 30 business day warranty after service is done, in this lapse of time, the customer can make a call to the company for any problem in the computer serviced without any charged.
As a new company we try to keep our prices as low as possible, without against of computer services market, we will beat any competition prices and improve until 3%, our goal is to keep our clients satisfy. Hard and soft solution has the right to change its prices without previous warning to the clients, we recommended the clients to review periodically the page of services to keep informed about the actual services prices. All services are charged in CAD dollar.
If you have any question, suggestion, inquired or complain about our Terms & Conditions please do not hesitate to discuss our policies with Hard & Soft Solutions by contacting us on our website or by phone.